Contact

Choose the department, write what happened, and a person reads it and answers — usually within one working day.

Last updated 2026-09-13

Your name

Email address

DepartmentChoose a departmentHelp requestQuestionsComplaintsSuggestionsBilling and refundsPrivacy and data requests

Website address (optional)

Licence key (optional)

Subject

MessageWhat you expected, what happened instead, and on which page. Screenshots can be sent by replying to the confirmation email.

Leave this field empty

We use what you send only to answer you. How long it is kept is in the privacy policy.

Send message

Prefer email?

Every department has its own address, and a message to any of them reaches the same people as the form:

• Help requests: support@clickhelm.com
• Questions: info@clickhelm.com
• Complaints: complaints@clickhelm.com
• Suggestions: feedback@clickhelm.com
• Billing and refunds: billing@clickhelm.com
• Privacy and data requests: privacy@clickhelm.com

For a useful answer the first time

Including these saves a round of questions:

• The address of the site involved.
• Your licence key, if you have one.
• What you expected to see.
• What you saw instead, and a screenshot if the screen is part of it.

When you will hear back

Within one working day, usually sooner. If something is broken in a way that is costing you money, say so in the subject line and it goes first.

Privacy and legal

Data requests, questions about the terms, and anything a lawyer wrote go to privacy@clickhelm.com, or through the form under Privacy and data requests. ClickHelm is operated by Hany Mahfouz.